PRIVACY POLICY


Confidentiality and security are core values of EVA MOVIL, and consequently, we are committed to guaranteeing the User's privacy at all times and not collecting unnecessary information. Below, we provide you with all the necessary information about our Privacy Policy concerning the personal data we collect, explaining:


Who is responsible for processing your data.


For what purposes we collect the data we request.


What legitimizes its processing.


How long we keep it.


To whom your data is communicated.


What your rights are.


1. Responsible Party:


EVA MOVIL SL (B67393520)


Calle Hospital De Santa Margarita no. 1 Rear Bj 2


20303 Guipúzcoa, Spain


atencionalcliente@evamovil.es


2. Purposes, Legitimation, and Retention of Data Processing Sent Through:


INFORMATION REQUESTED IN THE PURCHASE PROCESS (TELEPHONE SALE)


Purpose: To manage your purchase orders and inform you about our products and services related to our business, including by electronic means.


Legitimation: Execution of the sales contract and legitimate interest in informing our customers about our products and services.


Retention: As long as the contractual relationship lasts and, once it ends, during the legally required retention periods to address potential liabilities. Commercial mailings: until the user requests their withdrawal.


SENDING EMAILS / WHATSAPP


Purpose: To respond to your information requests, meet your requests, and answer your inquiries or doubts.


Legitimation: The user's consent by requesting information through email/WhatsApp.


Retention: Until your request has been answered via email/WhatsApp, if it has not generated a new processing.


Obligation to provide us with your personal data and consequences of not doing so.


Providing personal data requires a minimum age of 14 years or, if applicable, having sufficient legal capacity to contract.


The requested personal data is necessary to manage your requests and/or provide you with the services you may contract. If you do not provide them to us, we will not be able to assist you properly or provide the requested service.


3. Recipients of your data


Your data is confidential and will not be disclosed to third parties unless there is a legal obligation.


4. Rights regarding your personal data


Any person can withdraw their consent at any time when it has been given for the processing of their data. In no case does the withdrawal of this consent condition the execution of the subscription contract or the relationships generated before it.


You can also exercise the following rights:


Request access to your personal data or its rectification when it is inaccurate.


Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.


Request the limitation of its processing in certain circumstances.


Object to the processing of your data for reasons related to your particular situation.


Request the portability of the data in the cases provided for by law.


Other rights recognized in the applicable regulations.


Where and how to request your Rights: By writing to the responsible party at their postal or electronic address (indicated in section A), stating the reference “Personal Data”, specifying the right you wish to exercise and concerning which personal data.


In case of discrepancies with the company regarding the processing of your data, you can file a complaint with the Data Protection Authority (www.agpd.es).


5. Cookies


This website only uses cookies that allow the operation and provision of the services offered on it and, where applicable, proprietary cookies with the sole purpose of measuring the audience of this website, and therefore are considered exempt from consent. Therefore, in accordance with article 22 of the Information Society Services Act, your consent is not required for their installation.


6. Security of your personal data


To safeguard the security of your personal data, we inform you that we have adopted all necessary technical and organizational measures to ensure the security of the personal data supplied from alteration, loss, and unauthorized processing or access.


7. Updating your data


It is important that, to keep your personal data updated, you inform us whenever there has been any change in them; otherwise, we are not responsible for their accuracy.


We are not responsible for the privacy policy concerning personal data that you may provide to third parties through the links available on our website.


This Privacy Policy may be modified to adapt to changes occurring on our website, as well as legislative or jurisprudential modifications regarding personal data that may appear, so its reading is required each time you provide us with data through this website.